When more than one skein of the same colourway is ordered, we will ensure to ship you the same dye lot. We dye in batches of 8’s (with some colourways only available in batches of 4), so if more than 8 (or 4) skeins are ordered, we will need to ship you two different dye lots that will be very close to each other. Variations will naturally exist, even within the same dye lot, for hand-dyed yarns. Please alternate between 2 to 3 skeins for optimal colour blending.

We encourage you to swatch first with your yarns and wash your swatches to see how the colours will react before working on colourwork or big projects. Depending on the shade and intensity of the darker colour, we recommend that you pre-wash the skeins before using… just like you would separate your brand new dark blue jeans from your whites. Watch Charlotte Lee's Pre-Washing Hand-Dyed Yarn tutorial and/or Pre-Washing Multiple Skeins tutorial at the SweetGeorgia YouTube channel for helpful tips on this process.

Turquoise-based or magenta-based colourways are the most challenging to exhaust. It’s a good idea to also use "Color Catchers" in the wash to help absorb possible excess dye so that it doesn’t deposit anywhere else https://www.shoutitout.com/en-us/products/color-catcher-dye-trapping-sheet.

Here is a link to our current list of active and inactive colourways.

Download our Top Tips for Working with Hand-Dyed Yarns Guide. (After following this link, enter your email information in the listed form to receive the PDF download).

This reference guide covers some of our favourite tips, addressing the surveyed ten major fears fibre makers have when it comes to working with hand-dyed yarn. Included in the guide and vlog episode, Felicia talks about these fears and offers ways of approaching or resolving each situation.

For our loyal customers, we have a loyalty program, SSK, Super Sweet Kickback to thank you for your commitment to us. Now every time you shop with us, you can earn points which can be exchanged for future discounts and savings.

You are automatically enrolled when you sign up for an account on our website. You even get a 25 point bonus just for signing up.

You earn 1 point for every dollar, excluding gift cards, before taxes and shipping fees but after coupon discounts. You’ll be able to redeem a $20 discount, when you’ve reached 400 points.

The points never expire. Remember to subscribe to our newsletter to keep an eye out for bonus points.

With the planned end of the de minimis exemption starting August 29, 2025 (the exemption which allows any order under US$800 to be shipped duty and tax free), some packages shipped from SweetGeorgia Yarns to the US would be subject to duties. We understand this may impact your experience, and we are doing everything we can to adapt.

At the time of writing, a 25% tariff applies to some of the goods we ship. Please note that this rate is subject to change based on evolving trade policies and government decisions. Due to the custom processing, your package may experience slightly longer delivery times. And in most cases, you may be contacted by USPS to settle any applicable duties and fees before delivery.

Packages that would be subject to US import tariffs are orders including:

• CashSilk Lace, Merino Silk Lace, Mohair Silk DK, Mohair Silk Sock, Mulberry Silk 20/2, and Silk Mist.

All other items ordered from the SweetGeorgia Yarns online shop would not be affected as they fall within the exception of CUSMA-compliant products.

Our team is working diligently to process and ship as many orders as possible before the new regulations take effect. Additionally, we are working to offer more duty-free options in the future. We are carefully testing these new products to ensure they meet our high standards for quality and colour.

We will be sure to keep you updated as soon as we have more information. Thank you for your understanding and continued support as we navigate these changes together.