We ship everywhere! In-stock items are usually shipped within five business days of receiving payment. Our dyed-to-order yarns and fibres may take up to 4 to 6 weeks to dye, dry, package and deliver to you.
We ship via Canada Post Expedited Parcel within Canada and shipments will have tracking numbers that can be followed at Canada Post. Typically within Canada, packages will arrive within 2 days (for local Vancouver destinations) to 5 days.
Note on Canada Post Tracking
Packages shipped through Canada Post may show a status of "delivered" before you actually receive your shipment. This status provided by Canada Post can indicate your shipment arrived at the local postal office for delivery. Please allow an additional 2-3 days for your package to arrive if checking the tracking status before the Estimated Delivery Date.
To keep the shipping costs as low as possible for you, we ship via Canada Post US Small Packet Air unless you specify otherwise. Canada Post does not offer tracking on these packages. If you require tracking, please select Canada Post Expedited when you are checking out. Deliveries to the US typically arrive within about 4 to 10 business days.
To keep the shipping costs as low as possible for you, we ship via Canada Post International Small Packet Air unless you specify otherwise. Canada Post does not offer tracking on these packages. If you require tracking, please select "Canada Post Expedited" when you are checking out. International deliveries typically arrive within about 10 to 16 business days.
Please note that customs charges are applied to imports into the EU with a value over £15 for VAT. All items valued over £185 will attract import duty. To avoid import charges in the UK, please try shopping with one of our retailers in the UK.
Your packages are available to pick up from the SweetGeorgia Studio in Vancouver during the week between 10 am and 5 pm. Please call or email ahead of time to make arrangements. If you are ordering dye-to-order yarns or fibres for pick up, please allow time for us to dye, dry, and package your yarns so that they can be ready for you to pick up.
If you order a spinning wheel or loom, we will typically have Schacht send you the shipment directly from their location in Colorado. Please note that if you are ordering from Canada, that may require you to pay duties or taxes upon delivery of the equipment.